TERMS & CONDITIONS
CUSTOMER CARE
At Crossfire Equine Products our customers are our number one concern. Without you, we don’t exist. We welcome all comments and suggestions from our customers. After all, its you that we serve and it’s you that we want happy with how our products work for you.
Our goal with Big Bite Dally Wrap was to develop the best holding, longest lasting, and safest dally wrap in the world. We believe we’ve accomplished that.
After two and a half years of research, development, and extensive testing we’ve put our dally wraps under enormous pressure. We’ve tested Big Bite Dally Wrap in every environment possible and under extreme conditions. We’ve tested it on freezing cold days where ordinary rubber wraps can become stiff and slippery. We’ve tested it on days where the temperature exceeded 100 degrees. We’ve tested it in super dry and super humid conditions. We even tested Big Bite Dally Wraps in the rain.
We did all of this for two reasons; to ensure our glue held up in extreme circumstances, and to ensure our rubber compound performed the same way on every run under any conditions that might be thrown at you.
No wrap will last forever. We believe Big Bite Dally Wrap will last longer than anything on the market today. It might be a just a little more expensive than the rubber bands than we’re all accustomed to, but we think you’ll change it out half as often.
Let us hear from you!
Jim and Shane
WHOLESALE INQUIRIES
Give us a call. We’re always interested in talking about how we might be able to help each other.
PRIVACY & SAFETY
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
· Cookies are data files that are placed on your device or computer and
often include an anonymous unique identifier.
· Log files track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit
pages, and date/time stamps.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
· Communicate with you.
· Screen our orders for potential risk or fraud.
· When in line with the preferences you have shared with us, provide
you with information or advertising relating to our products
or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties to help us use your Personal Information, as described above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
PAYMENT METHODS
- Credit / Debit Cards
- Apple Pay
- Offline Payments